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Under direct supervision, the Bilingual Personal Banker provides exceptional customer service in a high-volume sales environment while handling cash transactions. The role evaluates relationships with new and existing account holders to offer bank products and services, follows established bank policies and supervisor direction, and is accountable for monthly new-account production goals assigned by upper management. The position serves a diverse customer base, including a large Spanish-speaking population, and may involve in-store aisle prospecting. The banker processes deposits and payments, verifies cash and checks, checks endorsements and identification, enters transactions into a computer, and issues receipts. The role also sells and prepares money orders, cashier’s checks, bank-to-bank wires, and certificates of deposit, and processes Western Union wires and cash advances. Regular, predictable attendance and punctuality are required. Approval limits follow established authority levels. Schedules are based on business needs and may change.
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Job Type
Full-time
Education Level
High school or GED

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