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Citizens Bankers are the face of the branch, building lasting customer relationships and providing trusted financial advice. They learn customers’ goals and recommend tailored solutions for spending, saving, borrowing, and investing, including needs such as planning for the future, buying a home, or opening a credit card. They introduce customers to digital and mobile banking options, collaborate with Wealth Management, Mortgage, and Business Banking partners on complex needs, and make outbound calls to acquire customers and schedule financial checkups. They follow financial policies and procedures, including proper cash handling and applicable state and local laws and regulations. The role is scheduled for 40 hours per week, with a schedule that varies based on branch needs and may include weekends and evenings. Candidates must complete a video interview assessment within seven days of receiving its link. The assessment requires a camera- and microphone-enabled smartphone, tablet, or desktop computer.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED

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