Relationship Banker II - Blue Angel Branch - Pensacola FL

Regions Bank • Pensacola, FL

6d • Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offer appropriate products, services, and guidance to help them reach their financial goals. The role is suited to candidates with retail or sales experience who are interested in career growth and development. Successful candidates are individually driven and competitive, work collaboratively toward shared goals, and excel at identifying customer needs and communicating effectively.

The position is based at the Blue Angel Parkway location in Pensacola, Florida. It is full-time, incentive-eligible, and eligible for overtime under the Fair Labor Standards Act. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Strong relationship-building skills.
• Strong communication and customer-focus skills.
• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.
• Retail or sales experience.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing guidance about Regions’ solutions.
• Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
• Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit types.
• Educate customers about mobile, online, ATM, and other digital banking solutions.
• Provide a consistent customer experience, including greeting customers and processing transactions as needed.
• Take ownership of and resolve customer issues.
• Refer customers to internal experts when they have complex financial goals or needs.
• Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated or assigned by the Branch Manager.
• Help ensure sound banking practices, including managing, identifying, and reporting operational risks.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.
• Commission incentive plan.
• Formulaic incentive plan.
• Overtime eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED