Baker Jobs

About The Position

Requirements

• 2+ years of residential HVAC service experience, including diagnostics and troubleshooting.
• Strong understanding of residential heating, cooling, and refrigeration systems.
• Valid driver's license with a clean driving record.
• High School Diploma or GED.
• Excellent communication and customer service skills.
• Ability to work independently while contributing positively to a team environment.
• Willingness to work flexible hours and overtime as business needs require.

Nice To Haves

• EPA Certification.
• NATE Certification or other HVAC industry certifications.
• Experience installing and replacing residential HVAC equipment.
• Experience promoting maintenance agreements and system replacement options.

Responsibilities

• Respond to residential HVAC service calls and diagnose heating and cooling system issues.
• Troubleshoot, repair, and maintain residential HVAC equipment according to manufacturer specifications and company quality standards.
• Deliver exceptional customer service by educating homeowners on system performance, repair options, maintenance recommendations, and pricing.
• Clearly communicate repair recommendations, obtain customer approval, document completed work, and collect payment when applicable.
• Perform preventative maintenance to maximize equipment performance and lifespan.
• Install or replace residential HVAC systems and components as needed.
• Perform refrigeration line set work, including brazing, flaring, swaging, and pressure testing using industry best practices.
• Ensure all repairs and installations meet applicable safety standards, manufacturer requirements, and local building codes.
• Maintain company vehicle, inventory, tools, materials, and equipment to ensure job readiness.
• Identify opportunities for equipment upgrades, system replacements, maintenance agreements, and financing options that benefit the customer.
• Prepare accurate job documentation, equipment lists, and scopes of work.
• Participate in ongoing technical, safety, and manufacturer training to continue developing your skills.
• Represent our company professionally and uphold The Baker Way in every customer interaction.

Benefits

• Competitive hourly pay
• Non-commissioned service position
• Ongoing technical and manufacturer training
• Opportunities for career growth and advancement
• Company vehicle, tools, and equipment provided
• Supportive team culture focused on quality and customer satisfaction
• Opportunity to make a meaningful impact helping homeowners stay comfortable year-round