Baker

Hy-Vee•Madison, WI

17d•Onsite

About The Position

The Baker works in Hy-Vee’s bakery department, preparing and baking products for display and customer orders. The role includes checking daily orders, planning production, preparing, proofing, baking and frying products, and pulling items from the freezer or cooler. The Baker monitors freshness and inventory, checks incoming products, handles department merchandise and supplies, and helps maintain product displays and signage. The Baker also provides customer service, takes phone orders, guides bakery clerks, and writes the department schedule when the Bakery Manager is absent. The position requires maintaining sanitation and safety standards, following company policies, and assisting with additional tasks as needed. This is a fast-moving role with deadlines and exposure to bakery conditions and equipment hazards.

Requirements

Commitment to Hy-Vee’s mission and passion for delivering an outstanding customer and team experience.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks, provide direction, and maintain department standards.
Clear communication skills with customers and co-workers and a positive contribution to the team.
Ability to handle confidential information, including sales, with discretion.
High school diploma or equivalent experience.
Ability to frequently stand and walk throughout a shift in sales, food service, or delivery areas.
Ability to safely use sharp knives and blades for food preparation where applicable.
Ability to work around heat- and burn-related hazards from cooking, baking, or grilling equipment where applicable.
Ability to operate a delivery vehicle in accordance with applicable DOT standards where applicable.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience is preferred.

Responsibilities

Greet customers and provide assistance throughout the store.
Review daily orders and establish production timelines, prioritizing special and future orders as needed.
Prepare, make up, bake, and fry department products; proof items and pull products from the freezer or cooler as necessary.
Check product freshness, pull items by stale date, and anticipate product needs for current and subsequent days.
Inspect incoming products for quality and quantity, including identifying mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for ad items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential equipment issues.
Lead bakery clerks by providing guidance and direction.
Review and re-merchandise shelf products as needed and remove or recycle outdated products.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager’s absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow Hy-Vee dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as they arise.