Baker

Hy-Vee, Inc.•Omaha, NE

17d

About The Position

The Baker prepares and bakes bakery products for store cases and customer orders. The role includes proofing and frying products, retrieving items from the freezer or cooler, reviewing freshness, and helping lead bakery clerks. The Baker works in a fast-paced bakery environment and is responsible for maintaining product quality, customer service, and department standards.

Requirements

Must be at least 18 years old.
High school diploma or equivalent experience.
Commitment to Hy-Vee's mission and a genuine passion for customer and team service.
Ability to solve practical problems and make sound decisions with varied factors and limited standardization.
Ability to apply math skills, including fractions, decimals, and percentages.
Ability to lead and guide bakery clerks and maintain department standards.
Clear communication skills and ability to contribute positively to a team.
Ability to handle confidential information, including sales, with discretion.
Ability to frequently stand and walk throughout a shift.
Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning and sanitation duties.
Where applicable, ability to safely use sharp knives and blades for food preparation.
Where applicable, ability to operate a delivery vehicle in accordance with applicable DOT standards.

Nice To Haves

Department training is helpful.
Over six months up to one year of similar or related experience preferred.

Responsibilities

Greet customers and provide helpful service throughout the store.
Review daily orders and create a production timeline, prioritizing special and future orders.
Prepare, make up, bake, and fry department products; proof items and retrieve products from the freezer or cooler as needed.
Review products for freshness, remove products by stale date, and anticipate product needs for current and future days.
Inspect incoming products for quality and quantity and identify mispicks.
Invoice and put away products as instructed by the Department Manager.
Check signage and labels for ad items and review the department for potential safety issues.
Understand bakery equipment use and maintenance needs and follow up on potential issues.
Guide bakery clerks and provide direction.
Review and re-merchandise shelf products and remove or recycle outdated products.
Order department supplies and merchandise as directed by the Bakery Manager.
Write the department schedule and ensure coverage in the Bakery Manager's absence.
Follow sanitation procedures and keep the work area clean, neat, and safe.
Answer customer calls promptly and helpfully, including taking product orders.
Follow dress code, hygiene standards, and department and company guidelines.
Assist with other tasks and special projects as needed.