Automotive Service Advisor Jobs

About The Position

Requirements

• Previous customer service, retail, or sales experience preferred
• Strong communication and interpersonal skills
• Comfortable recommending services and driving sales conversations
• Ability to multitask in a fast-paced environment
• Basic computer and point-of-sale system skills
• Team-oriented mindset with a positive attitude
• Ability to work flexible schedules, including weekends as needed

Responsibilities

• Greet every guest with a friendly, professional approach and create a positive first impression
• Listen to customer concerns and recommend appropriate maintenance services
• Explain services, pricing, and timelines clearly and confidently
• Build trust by educating customers on preventative maintenance and service needs
• Identify opportunities to upsell services and contribute to store sales goals
• Accurately create service orders and process transactions
• Communicate effectively with technicians to ensure smooth service execution
• Resolve customer concerns quickly and professionally to drive satisfaction and retention
• Maintain knowledge of services, promotions, and pricing

Benefits

• Competitive weekly pay
• Bonus and incentive opportunities
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid time off starting Day 1
• Employee discounts
• Industry-leading training through Jiffy Lube University
• Clear career advancement opportunities
• Team-oriented, supportive work environment