Automotive Service Advisor - Audi Stuart!

Murgado Automotive Group • Stuart, FL

109d

About The Position

Audi Stuart, part of Murgado Automotive Group, is seeking a customer-focused Automotive Service Advisor to represent the dealership and provide a seamless, five-star service experience. The Service Advisor serves as the liaison between customers and the service team, from the customer’s arrival through vehicle pickup. The role involves assessing service needs, explaining and recommending maintenance and repairs, coordinating work with technicians and parts teams, and keeping customers informed throughout the service process.

The dealership describes its environment as positive, supportive, collaborative, and focused on integrity, innovation, and employee growth. The position offers performance-based compensation, benefits, employee discounts, training, and career advancement opportunities. Murgado Automotive Group is an equal opportunity employer and participates in the E-Verify program.

Requirements

• High school diploma or equivalent.
• Technical or customer service training is required.
• Previous experience as a Service Advisor or in a customer-facing automotive role is required.
• Outstanding communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Valid driver’s license and clean driving record.
• Strong organizational skills and attention to detail.
• Genuine interest in luxury brands and exceptional customer service.

Nice To Haves

• Familiarity with automotive systems and repair processes.

Responsibilities

• Welcome customers professionally and assess their service needs.
• Recommend maintenance, repairs, and service options.
• Prepare accurate repair orders and coordinate work with technicians.
• Communicate proactively and transparently with customers throughout the service process.
• Provide a smooth end-to-end service experience.
• Explain services and costs clearly to build customer trust and confidence.
• Recommend additional services based on manufacturer guidelines and vehicle condition.
• Collaborate with technicians and parts teams to achieve timely, high-quality results.
• Build lasting customer relationships and encourage long-term loyalty.

Benefits

• Competitive compensation with performance-based incentives and unlimited earning potential.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off and paid holidays.
• Employee vehicle, parts, and service discounts.
• Career advancement opportunities across Murgado Automotive Group.
• Ongoing training and professional development.
• Access to state-of-the-art diagnostic tools and service technology.
• Positive, supportive, and collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED