Automotive Service Advisor - Audi Stuart!

Murgado Automotive Group • Stuart, FL

1d • Onsite

About The Position

Join Audi Stuart as an Automotive Service Advisor. At Audi Stuart, part of the Murgado Automotive Group, we deliver unforgettable luxury experiences through world-class service and an unwavering commitment to excellence. As a premier Audi dealership, we combine German engineering prestige with exceptional customer care. We’re looking for a passionate, customer-obsessed Automotive Service Advisor to join our high-performing team. As a Service Advisor, you are the trusted face of Audi Stuart. You’ll be the key liaison between our customers and service team, delivering a seamless, five-star experience from the moment a client arrives until they drive away in their Audi.

Requirements

• High school diploma or equivalent (technical or customer service training required)
• Previous experience as a Service Advisor or in a customer-facing automotive role is required
• Outstanding communication and interpersonal skills
• Ability to thrive in a fast-paced environment and manage multiple priorities
• Valid driver’s license with a clean driving record
• Strong organizational skills and sharp attention to detail
• Genuine passion for luxury brands and exceptional customer service

Nice To Haves

• Familiarity with automotive systems and repair processes is a plus

Responsibilities

• Deliver a warm, professional welcome and expertly assess customer service needs
• Provide knowledgeable recommendations on maintenance, repairs, and service options
• Create accurate repair orders and coordinate efficiently with technicians
• Keep customers informed with proactive, transparent communication
• Ensure a flawless end-to-end service journey
• Clearly explain services and costs while building trust and confidence
• Identify and recommend additional services based on manufacturer guidelines and vehicle condition
• Collaborate closely with technicians and parts teams to achieve timely, high-quality results
• Cultivate lasting customer relationships and drive long-term loyalty

Benefits

• Competitive compensation with strong performance-based incentives and unlimited earning potential
• Comprehensive Medical, Dental, and Vision Insurance
• 401K with generous company match
• Generous Paid Time Off and paid holidays
• Attractive employee vehicle, parts, and service discounts
• Clear paths for career advancement across the Murgado Automotive Group
• Ongoing training and professional development opportunities
• Access to state-of-the-art diagnostic tools and cutting-edge service technology
• A positive, supportive, and collaborative team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED