Automotive Service Advisor
About The Position
Buckeye Complete Auto Care is seeking an experienced Service Advisor to take ownership of the customer experience and grow into a management position as the company expands. The role focuses on delivering exceptional service, advising customers, and helping keep their vehicles safe on the road. The company emphasizes quality, honesty, integrity, helpfulness, and teamwork. The Service Advisor serves as the main customer contact, communicates vehicle needs and repair recommendations, and coordinates work between customers and technicians. The successful candidate will help maintain strong customer relationships and contribute to shop processes as the business grows. This position offers a Monday–Friday schedule with no weekends and an opportunity to develop into a leadership role.
Requirements
- Proven experience as a Service Advisor.
- Strong communication and sales skills.
- Ability to manage multiple priorities in a fast-paced shop environment.
- Leadership mindset and a strong desire to grow into management.
- Strong organizational and customer service skills.
- Honesty with every customer, including during difficult conversations.
- Team-player attitude, with pride in building trust and supporting technicians.
- Hungry, humble, and smart: takes ownership of growth and results, puts the team above ego, and demonstrates emotional intelligence and effective communication.
Responsibilities
- Serve as the primary point of contact for customers.
- Build trust through clear communication and vehicle advisement.
- Review repair orders and manage workflow between customers and technicians.
- Review technician inspections and present repair recommendations.
- Schedule service and manage overall shop workflow.
- Maintain strong, lasting relationships with customers.
- Ensure an exceptional service experience from start to finish.
- Help develop and improve shop processes as the company grows.
Benefits
- Competitive salary plus performance incentives.
- Non-traditional health insurance options.
- Paid vacation and time off.
- Paid training and professional development.
- Team events and outings.
- Monday–Friday schedule with no weekends.
- Opportunity to grow into a leadership role.
- Supportive and professional team culture.
- Family-owned business building long-term careers.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
