Customer Service Advisor

Sams Automotive LLC•Palmdale, CA
•Onsite

About The Position

Service handled with care. Sams Automotive LLC, a Valvoline Express Care™ operator, is hiring a Customer Service Advisor! You’ll create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, we will prepare you to be skilled both under the hood and in conducting effective communication with our guests.

Requirements

  • Have effective interpersonal, oral communication skills.
  • You are friendly and ready to work as part of a customer-focused team.
  • Have an eagerness to learn and grow.
  • You can lift up to 50 pounds.
  • Have full mobility and the ability to work with your hands above your head.
  • Can stand for extended periods of time and climb stairs.

Responsibilities

  • Deliver a positive first impression to each guest with a warm, friendly greeting.
  • Present oil change options and additional services based on manufacturer recommendations.
  • Build trust and develop loyal customers.
  • Evaluate customers' needs, working quickly and efficiently.
  • Master products, services, and company knowledge.
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