Automotive Service Advisor

Coggins Auto Group • Bennington, VT

5h • Onsite

About The Position

Coggins Auto Group is seeking an experienced Automotive Service Advisor to join their team at either Coggins Toyota of Bennington or Coggins Honda of Bennington. This family-owned dealership emphasizes honesty, transparency, and an enjoyable customer experience. The Service Advisor will be the face of the service department, responsible for keeping customers informed, technicians productive, and ensuring a smooth workflow while delivering excellent service.

Requirements

• 2+ years of Automotive Service Advisor experience preferred
• Excellent communication and customer service skills
• Ability to manage multiple repair orders in a fast-paced environment
• Organized, dependable, and solutions-focused
• Team player who enjoys helping wherever needed
• Comfortable using dealership software and technology
• Valid driver's license

Responsibilities

• Welcome customers and create an exceptional first impression
• Listen carefully and recommend maintenance and repairs with confidence
• Write accurate repair orders and provide realistic timelines
• Coordinate repairs with technicians to keep work flowing efficiently
• Communicate updates proactively so customers always know what's happening
• Help customers understand their vehicle and maintenance needs
• Keep repair orders organized, accurate, and complete
• Deliver a transparent, stress-free service experience from start to finish

Benefits

• Competitive pay with performance opportunities
• Family-owned company with supportive leadership
• Modern, high-volume Toyota and Honda service departments
• 401(k) with company match
• Health, dental, vision, and life insurance
• Paid time off
• Employee discounts
• Ongoing training and opportunities for advancement
• A team that genuinely enjoys working together

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed