Automotive Service Advisor

Coggins Auto Group • Bennington, VT

17d • Onsite

About The Position

Coggins Auto Group is seeking an experienced Automotive Service Advisor to join their growing team at either Coggins Toyota of Bennington or Coggins Honda of Bennington. This family-owned dealership emphasizes honesty, transparency, and an enjoyable customer experience. As the face of the service department, the Service Advisor will keep customers informed, technicians productive, and ensure the smooth operation of the department while fostering customer loyalty.

Requirements

• 2+ years of Automotive Service Advisor experience preferred
• Excellent communication and customer service skills
• Ability to manage multiple repair orders in a fast-paced environment
• Organized, dependable, and solutions-focused
• Team player who enjoys helping wherever needed
• Comfortable using dealership software and technology
• Valid driver's license

Responsibilities

• Welcome customers and create an exceptional first impression
• Listen carefully and recommend maintenance and repairs with confidence
• Write accurate repair orders and provide realistic timelines
• Coordinate repairs with technicians to keep work flowing efficiently
• Communicate updates proactively so customers always know what's happening
• Help customers understand their vehicle and maintenance needs
• Keep repair orders organized, accurate, and complete
• Deliver a transparent, stress-free service experience from start to finish

Benefits

• Competitive pay with performance opportunities
• 401(k) with company match
• Health, dental, vision, and life insurance
• Paid time off
• Employee discounts
• Ongoing training and opportunities for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed