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Night Auditor

SpringHill Suites Boise Parkcenter•Boise, ID
•$19 - $20•Onsite

About The Position

The Night Auditor works overnight (graveyard) hours at SpringHill Suites Boise, Parkcenter, Idaho, supervising the hotel and ensuring daily transactions are reconciled. The role contributes to a comfortable guest stay by providing courteous service, resolving guest issues, completing audit tasks accurately, and following overnight emergency procedures.

Requirements

  • Previous customer service experience is ideal.
  • Ability to thrive while working the overnight shift.
  • Strong verbal and written communication skills.
  • Ability to read, write, type, and use basic technology.
  • Ability to stand for an entire shift.
  • Ability to lift at least 25 pounds.
  • Availability to work weekends and holidays.

Nice To Haves

  • Previous customer service experience.

Responsibilities

  • Review daily transactions and checklists for completion and accuracy.
  • Ensure guests are served promptly and courteously.
  • Use problem-solving skills to resolve guest issues to their satisfaction.
  • Follow cash-handling procedures and post and reconcile charges applied to guest receipts.
  • Follow emergency notification procedures when overnight issues occur.
  • Communicate effectively between shifts and departments.

Benefits

  • Medical, dental, and vision insurance.
  • Company-paid life insurance.
  • Short-term and long-term disability insurance.
  • Paid time off, including vacation and sick leave.
  • Company-matched 401(k) plan.
  • Voluntary benefits, including accident, life, critical illness, and a Flexible Spending Account.
  • Hotel benefits.
  • Employee assistance program.
  • Leadership development program.
  • Daily pay.
  • Paid holidays.
  • Educational opportunities and tuition reimbursement.
  • Paid jury duty, personal, medical, and military leave in accordance with applicable law.

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