Night Audit

Magnolia Houston•Houston, TX

21d

About The Position

Magnolia Houston Hotel is seeking a Night Auditor to provide friendly, efficient, and hospitable front-desk service. The role includes providing check-in and check-out service and running the night audit process through the property management system (PMS).

Requirements

High school graduate.
One year of accounting experience.
Fluency in job-related English, both verbal and non-verbal.
Ability to provide legible communication and directions.
Ability to perform basic mathematical calculations, including addition, subtraction, multiplication, and division.

Responsibilities

Provide exceptional guest service with a positive, clear speaking voice and listen attentively to understand guest requests.
Verify and swipe credit cards for authorization using electronic acceptance methods.
Handle cash, make change, and balance an assigned house bank.
Post charges to guest rooms and house accounts as needed.
Retrieve messages, mail, and facsimiles for guests upon request.
Research and perform the revenue audit function.
After completing the audit, enter information into the general ledger system.
File paid invoices in night audit packs.
Research and respond to charge inquiries in a timely manner.
Send copies of guest folios by fax or mail in a timely manner.
File registration cards in suite-number order.
Notify guests of incoming faxes using the computer's message function.