Night Auditor

SpringHill Suites Boise Parkcenter • Boise, ID

22d • $19 - $20 • Onsite

About The Position

The Night Auditor works overnight (graveyard) hours at SpringHill Suites Boise, Parkcenter, Idaho, supervising the hotel and ensuring daily transactions are reconciled. The role contributes to a comfortable guest stay by providing courteous service, resolving guest issues, completing audit tasks accurately, and following overnight emergency procedures.

Requirements

• Previous customer service experience is ideal.
• Ability to thrive while working the overnight shift.
• Strong verbal and written communication skills.
• Ability to read, write, type, and use basic technology.
• Ability to stand for an entire shift.
• Ability to lift at least 25 pounds.
• Availability to work weekends and holidays.

Nice To Haves

• Previous customer service experience.

Responsibilities

• Review daily transactions and checklists for completion and accuracy.
• Ensure guests are served promptly and courteously.
• Use problem-solving skills to resolve guest issues to their satisfaction.
• Follow cash-handling procedures and post and reconcile charges applied to guest receipts.
• Follow emergency notification procedures when overnight issues occur.
• Communicate effectively between shifts and departments.

Benefits

• Medical, dental, and vision insurance.
• Company-paid life insurance.
• Short-term and long-term disability insurance.
• Paid time off, including vacation and sick leave.
• Company-matched 401(k) plan.
• Voluntary benefits, including accident, life, critical illness, and a Flexible Spending Account.
• Hotel benefits.
• Employee assistance program.
• Leadership development program.
• Daily pay.
• Paid holidays.
• Educational opportunities and tuition reimbursement.
• Paid jury duty, personal, medical, and military leave in accordance with applicable law.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed