Assistant Jobs

About The Position

Requirements

• Minimum of three years’ public library experience.
• High school diploma.
• Strong customer service skills.
• Strong skills in using Windows-based computers, Microsoft 365, database searching, downloadable resources, and the internet, as well as cash registers.
• Strong organizational, communication, and writing skills.
• Proven interpersonal skills to work effectively with staff in a team environment.
• Ability to interpret and analyze qualitative and quantitative data.
• Able to lift, push, and/or pull at least 20 pounds; ability to visually review materials and discern vocal and audible tones with or without reasonable accommodation.
• Strong attention to detail.
• Dependable and flexible work habits.
• Strong desire to serve the Library in a positive manner.

Nice To Haves

• Considerable knowledge and experience in Circulation.
• Supervisory experience.
• Some coursework in Library Technical Services and Circulation.

Responsibilities

• Provides positive, pleasant professional service to the public.
• Assists Department Head in supervision of all aspects of the Circulation Department, including scheduling and supervises department in the absence of the Department Head.
• Assists in the development and implementation of library policies and procedures.
• Processes money transactions, reconciles reports, and performs related circulation tasks.
• Assists patrons with understanding their library card accounts.
• Uses current technologies for communication.
• Performs opening and closing procedures for the Circulation desk.
• Maintains knowledge of state-of-the art technologies and best practices for circulation in a public library.
• Participates in professional organizations; seeks opportunities for professional growth and development.
• Checks out and in materials from the Library collection and MeL.
• Counts opening cash tills and balance closing cash tills.
• Processes patron registration information and verifies accuracy of patron database.
• Discusses notes on patron records with patrons, explaining and resolving any issues.
• Explains residency requirements to obtain library cards.
• Troubleshoots the automated material handling machine.
• Works with the Department Head and staff to coordinate projects.
• Hires and supervises Library Assistant I’s and Pages, including training, scheduling, performance evaluation, and workflow.
• Attends Management Advisory Committee meeting in absence of Department Head.
• Serves as person-in-charge to respond to emergencies and resolve patron issues.
• Contributes statistical reports related to department operations.
• Other duties as assigned.

Benefits

• Vacation
• Sick time
• Personal business time
• Holiday pay
• Emergency time
• Paid parental leave
• Health Insurance
• Dental Insurance
• Optical Insurance
• Term Life Insurance
• Disability Income Insurance
• Defined contribution retirement plan
• Retiree health savings plan
• Employee assistance program (EAP)
• Deferred compensation
• Other voluntary benefits
• Professional membership
• Opportunities to participate in professional development