Assistant Store Manager Jobs

About The Position

Requirements

• High school diploma or GED equivalent.
• 1–3 years of retail supervisor experience.
• Ability to work in a fast-paced retail environment, multitask, and manage multiple customers.
• Ability to work a flexible schedule, including nights, holidays, and weekends.
• Fluent English communication skills.
• Must be at least 18 years of age.

Nice To Haves

• Business-area training or education preferred.
• Ski industry experience preferred.

Responsibilities

• Lead daily operations and monitor performance and budget, including scheduling and payroll; act as manager on duty when the Store Manager is absent.
• Maintain daily store records for performance, sales metrics, inventory control, and equipment rentals, if applicable.
• Hire and train employees in POS system operation, product knowledge, guest service, sales techniques, and loss prevention policies and procedures.
• Monitor team performance and behavior, providing meaningful feedback and direction, recognition, or corrective action as needed.
• Maintain current product knowledge and provide excellent customer service by responding to customer questions, suggestions, complaints, and recognition in a timely manner.
• Participate in leadership forums and provide feedback and input on store performance, training, and continuous improvement opportunities.
• Perform other duties as assigned, including specialty areas such as merchandising and rentals.

Benefits

• Free employee passes, discounted lift tickets for friends and family, and free ski lessons.
• Employee discounts on lodging, food, gear, and mountain shuttles.
• 401(k) retirement plan.
• Employee Assistance Program.
• Training and professional development.
• Referral Program.
• 40% retail discounts.
• Wellness benefits.