Assistant Store Manager
About The Position
The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment where Associates and customers have a positive experience. The role helps deliver strong sales and customer service, manage expenses, and oversee store functions including merchandising, backroom, frontline, cash office, markdowns, scheduling, shipping, and receiving, with an emphasis on minimizing shrink and damages. The Assistant Store Manager recruits, trains, develops, and mentors Associates; communicates and implements projects, targets, company initiatives, and store changes; and provides input on succession planning. The role also implements strategies to meet sales, expense, and customer service targets, coordinates loss-prevention and operational programs, and works to improve store layout and efficiency. This is a bonus- and overtime-eligible position. The starting pay range is $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.
Requirements
- At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
- Demonstrated ability to lead, develop, and empower a large team.
- Excellent organizational and communication skills.
- Ability to influence others and provide effective feedback and mentorship.
- Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Strong follow-through skills to implement tasks and initiatives successfully.
Responsibilities
- Support sales results, manage expenses, and oversee key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Focus on minimizing shrink and damages.
- Attract, recruit, train, and develop Associates, serving as a mentor and role model.
- Foster a supportive environment and a positive, engaging experience for Associates and customers.
- Communicate and implement action plans for projects, targets, company initiatives, and store changes.
- Provide input on succession planning to meet future needs.
- Implement strategies to meet sales, expense, and customer service targets.
- Coordinate loss-prevention and operational programs.
- Improve store layout and efficiency.
Benefits
- Associate discounts, including for eligible family members
- 401(k) match
- Medical, dental, and vision coverage
- Health savings account (HSA)
- Health care flexible spending account (FSA)
- Life insurance
- Short- and long-term disability
- Paid holidays, vacation, sick leave, bereavement leave, and parental leave
- Employee assistance program (EAP)
- Incentive programs
- Auto and home insurance discounts
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation support
- Child care and cell phone discounts
- Pet insurance
- Legal insurance
- Credit union
- Referral bonuses
- Training and development programs
- Global well-being programs focused on physical, financial, and emotional wellness
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
