Assistant Manager Jobs

About The Position

Requirements

• Four-year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen.
• Ability to manage conflict, lead others, and hold others accountable.
• Ability to relate well to and interact with all levels of the organization.
• Strong cognitive skills, including problem analysis, decision-making, and financial and quantitative analysis.
• Ability to learn and adapt to current technology needs.
• Ability to manage workload and prioritize tasks independently and with a team.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 15 pounds and occasionally up to 40 pounds.
• Ability to accurately handle cash register operations and cash transactions.
• Flexible work schedule, including nights, weekends, and holidays, and regular attendance.

Responsibilities

• Build a team of Guest Advocates and Service and Engagement Leaders focused on friendly interactions, reduced wait times, and service recovery.
• Drive total store sales and understand how the departments and team contribute to store profitability.
• Anticipate staffing needs, plan talent, and recruit for both long- and short-term needs.
• Ensure leaders follow up on training completion, confirm understanding, and provide ongoing education.
• Conduct meaningful development conversations throughout the Service and Engagement Team Leader career path.
• Recognize and appreciate team members to reinforce guest service behaviors and promote a positive, guest-centric culture.
• Set clear expectations and manage performance through listening, observing, recognizing, and coaching.
• Use business reporting and guest insights to troubleshoot and follow up on opportunity areas.
• Respond to negative guest experiences by de-escalating situations and supporting the team in resolving guest concerns.
• Create schedules aligned with scheduling guidelines, peak traffic, holiday events, and weekends.
• Manage the store experience by responding to staffing and scheduling needs as guest traffic and sales fluctuate.
• Ensure Team Leader schedules support guest needs at checklanes, self-checkout, Order Pick-up, and drive up during peak traffic.
• Champion physical and digital offerings and ensure the team can explain and promote guest benefits, features, and services, including Target RedCard and Wallet.
• Keep the team informed about major promotions, brand launches, and events.
• Use guest survey reporting and feedback to drive improvements, coach team members, and recognize strong performance.
• Lead the team in delivering an efficient and hassle-free guest pick-up experience.
• Demonstrate ethical conduct, safety, and compliance, and hold the team accountable to the same standards.
• As a key carrier, follow safe and secure training and processes.
• Address store needs, including emergencies and regulatory visits.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.