Assistant Manager Jobs

About The Position

Requirements

• Friendly communication skills.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Parts and automotive system knowledge skills.
• ASE P2 certified or ASE ready equivalent.
• Ability to execute and train advanced solution, project, and product quality recommendations.
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services.
• Ability to execute and train inventory systems and store equipment.
• Ability to execute and train POS and Parts lookup systems.
• Working knowledge of automotive systems preferred.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and upper management.
• Use Microsoft software effectively (Word, Excel required – PowerPoint preferred).
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
• Ability to review and analyze business reports, such as profit and loss statement (P&L).
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring.
• Ability to work an assortment of days, evenings, and weekends as needed.
• 2-3 years of experience managing a team of 10 – 20 Team Members in a fast-paced and highly dynamic retail environment.
• Successful experience managing profitability; proven financial and business acumen.

Nice To Haves

• Bachelor’s degree in business or a related area preferred.
• ASE certification preferred, but not required.

Responsibilities

• Review and analyze P&L statements.
• Provide GAS3 selling experience for DIY and DIFM customers.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service, including prompt handling of complaints.
• Perform manager on duty responsibilities, including coaching, floor/phone management, task assignment and completion, safety, and open/close duties.
• Manage the weekly scheduling process.

Benefits

• Position is eligible for sales commission based on individual or store performance.