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Assistant Store Director

Meijer•Flint, MI

About The Position

The Assistant Store Director provides direction for store operations, processes, and conditions, and plans, directs, and supervises the team’s day-to-day work. The role supports the Store Director in running overall store operations and is responsible for all store operations in the Store Director’s absence. It oversees team member selection, training, development, and performance management, and drives customer service, sales, and profitability. This is a bench position, and the candidate must be available to work at any store within the Flint market. The role covers food and general merchandise operations, merchandising execution, staffing, customer experience, financial results, food safety, and community relationships. The Assistant Store Director works to foster an inclusive, engaged team culture consistent with Meijer’s values and brand.

Requirements

  • Bachelor’s degree or equivalent experience.
  • Minimum of 5 years of retail, grocery, operations management, or customer service experience.
  • At least 4 years of progressive leadership experience.
  • Passion for leading team members while providing industry-leading service.
  • Proactive and creative thinking applied to business needs.
  • Thorough understanding of seasonal and diverse merchandising to meet customer and community needs and gain sales and market share.
  • Strong business acumen.
  • Innovative attitude and commitment to helping Meijer set the industry standard.
  • Commitment to fostering an inclusive environment where team members and vendors feel valued and supported.
  • Availability to work at any store within the Flint market.

Responsibilities

  • Direct and supervise daily store operations across food and general merchandise areas, assisting the Store Director as needed and assuming responsibility for store operations in the Store Director’s absence.
  • Manage storewide planograms, seasonal resets, endcaps, displays, pricing, and other merchandising execution to maximize sales and profitability.
  • Engage team members and leaders to provide a strong customer shopping experience and deliver quick, efficient service.
  • Create a positive team member culture that supports engagement, retention, recruiting, and Meijer’s values, including Diversity, Equity, and Inclusion.
  • Identify, select, develop, and retain talent; lead performance management and make decisions about performance ratings, career development, and promotion potential.
  • Forecast staffing needs and develop recruiting strategies to provide optimal staffing across store areas.
  • Communicate daily with the team and lead huddles covering financial performance, customer feedback, recognition, and other important information.
  • Promote candid, open communication grounded in Meijer’s philosophy of Care and Accountability.
  • Assess store financial results and implement business strategies to improve sales, customer service, profitability, and performance metrics.
  • Meet key performance metrics including sales, shrink, labor, margin, total direct contribution, net profit, customer satisfaction, and safety.
  • Resolve customer complaints effectively and ensure customer needs are met.
  • Communicate product freshness standards and ensure processes and procedures are followed.
  • Ensure operations comply with Meijer and local authorities’ food safety standards.
  • Build connections with customers and local communities and cultivate community relationships that support the Meijer brand.
  • Drive new implementations and initiatives identified by store operations, while monitoring changes in the broader environment and customer preferences to keep Meijer competitive.
  • Oversee daily direct-store-delivery execution and backroom and salesfloor excellence.
  • Stay informed about competitors’ trends, strengths, and weaknesses.
  • Follow company merchandising planograms and use 85/15 to design plans, including ordering, weekly ad and seasonal assortments, displays, and pricing.
  • Perform other duties as assigned or required.

Benefits

  • Weekly pay
  • Scheduling flexibility
  • Paid parental leave
  • Paid education assistance
  • Team member discount
  • Development programs for advancement and career growth

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