Assistant Director of Academic Advising

The New School•New York, NY

22h•Onsite

About The Position

The Assistant Director of Advising provides academic advising to an assigned population of undergraduate and/or graduate students pursuing degrees at Eugene Lang College, Parsons School of Design, the College of Performing Arts, and the Bachelor’s Program for Adults and Transfer Students. The role also provides leadership and management within the Academic Advising unit, which is part of the university’s Student Success division. Reporting to a Director of Student Success Advising, the Assistant Director is an integral member of the Academic Advising leadership team. The position supports students holistically by helping them understand degree requirements, university policies and systems, registration, and academic achievement, and by connecting them to appropriate support services. The Assistant Director also advises, supports, mentors, and formally supervises advising staff, and participates in university-wide initiatives that promote student persistence, community building, and staff development. The position is primarily in-person and based on campus. Hybrid arrangements may be considered case by case and require advance approval. The listed salary is $74,300 per annum.

Requirements

Bachelor’s degree and 4–6 years of related experience focused on student engagement and advising.
Two years of experience supervising or co-supervising individuals.
Superior student services skills.
Experience developing and/or implementing policy related to student status at a college or university.
Excellent interpersonal skills, including sensitivity to cultural differences.
Sound personal judgment and critical-thinking skills to help others make values-based decisions about academic, career, and other success paths.
Strong presentation, written, and verbal communication skills.
Strong organizational skills and ability to manage multiple projects independently and as part of a team.
Proficiency in Microsoft Office and ability to learn new computer applications.
Ability to lift and carry objects weighing less than 40 pounds on occasion.

Responsibilities

Provide developmental academic advising through in-person and virtual appointments to support student success, persistence, retention, and graduation.
Guide students in academic planning and goal setting, and help them overcome barriers using critical thinking, assessment tools, and individualized support.
Advise students on university, school, and program policies, including transfer credits, degree requirements, academic standing, probation, dismissal, and graduation eligibility.
Maintain accurate and timely student records, advising documentation, and data in institutional systems, including Banner, DegreeWorks, and Starfish.
Supervise, mentor, and evaluate advising staff; support hiring, performance management, personnel matters, professional development, and caseload assignments in collaboration with leadership and relevant university offices.
Develop and implement advising workflows, projects, and cross-departmental processes to improve operational efficiency, staff effectiveness, and student retention.
Contribute to strategic planning, budget discussions, leadership initiatives, committee work, and the development of advising programs and professional development opportunities.
Collaborate with faculty, program directors, department chairs, and campus partners to coordinate academic planning, resolve student concerns, and strengthen communication across departments.
Coordinate and support initiatives, events, and programs promoting student engagement, academic development, recruitment, persistence, and graduation.
Represent Student Success at university events, orientations, recruitment activities, and other campus functions, including occasional events outside normal business hours.
Maintain current knowledge of institutional curricula, academic policies, advising best practices, and national developments in the field; provide appropriate referrals and escalate complex student concerns as needed.
Ensure compliance with university policies and applicable regulations, including FERPA and Title IX.

Benefits

Comprehensive medical, dental, and vision coverage
Employee Assistance Program (EAP)
Retirement plan administered by TIAA
Qualified Transportation Expense Plan
Paid vacation and sick leave, with accruals starting on the first day
Paid holidays and floating holidays
Career advancement and professional development opportunities
Access to university programs, lectures, and events featuring world-renowned speakers and organizations
Tuition waiver benefit for eligible employees and dependents
Employee discounts with local vendors and service providers