Director of Student Academic Advising

Florida Institute of Technology•Melbourne, FL

About The Position

The Director of Student Academic Advising provides strategic leadership and operational oversight for Florida Tech’s centralized undergraduate academic advising program. Reporting to the Senior Associate Provost for Academic Affairs, the Director develops and administers advising services that promote student success, retention, academic progress, and timely degree completion. The Director oversees the Office of Student Advising’s operations, staff, and budget; maintains and evaluates advising activities and materials; and establishes advising policies and procedures. The role supervises professional advising staff and student assistants, coordinates advising efforts with colleges and campus partners, and collaborates with academic and administrative units to improve the student experience and deliver consistent, high-quality advising. The Director also leads assessment and continuous-improvement efforts and supports institutional student-success initiatives.

Requirements

  • Master’s degree from an accredited institution in Higher Education Administration, Student Affairs, Counseling, Education, or a related field.
  • Five years of progressively responsible experience in academic advising, student success, enrollment management, or a related area within higher education.
  • Two years of supervisory experience.
  • Demonstrated experience leading programs, initiatives, or services designed to improve student success.
  • Experience using data and assessment results to support decision-making.
  • Strong interpersonal, organizational, analytical, and communication skills.
  • Ability to establish and maintain effective working relationships with students, faculty, staff, and administrators.

Nice To Haves

  • Seven or more years of progressively responsible experience in academic advising or student success leadership.
  • Experience managing a centralized academic advising operation.
  • Experience supervising professional academic advisors.
  • Experience with Banner, Degree Works, Navigate, Argos, or other student information and advising systems commonly used in higher education.
  • Knowledge of NACADA competencies and higher education best practices in academic advising.
  • Experience developing retention, progression, and graduation initiatives.
  • Proficiency with student information systems, advising technologies, and Microsoft Office applications.

Responsibilities

  • Provide strategic leadership and administrative oversight for the undergraduate academic advising program.
  • Develop and implement advising strategies, policies, procedures, operational priorities, and performance goals that support student success, retention, progression, and degree completion.
  • Direct advising operations, including staffing, budget administration, resource allocation, service delivery, and process improvement.
  • Recruit, supervise, develop, and evaluate professional advising staff; establish performance expectations and foster accountability, collaboration, and continuous improvement.
  • Coordinate advising efforts and build partnerships with academic colleges, faculty, Enrollment Management, Student Affairs, Institutional Research, Academic Support Services, Career Services, Accessibility Services, the Registrar’s Office, Academic Affairs, and other campus units.
  • Support effective use of advising technologies, student information systems, and related processes to enhance advising operations and student engagement.
  • Ensure compliance with university policies, academic regulations, FERPA, and applicable federal and state requirements.
  • Represent academic advising on university committees and institutional initiatives related to student success.
  • Participate in professional development and maintain knowledge of emerging trends and best practices in academic advising and student success.
  • Oversee the continued maintenance and evaluation of advising-related activities and materials.
  • Supervise full-time advising staff and student assistants working for the Office of Student Advising during the academic year.
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