Student Assistant - Business Academic Advising Front Desk

University of Kansas•Lawrence, KS
•Onsite

About The Position

KU School of Business invites students to submit application materials for consideration as a Student Assistant at the main desk for the academic services advising suite. These positions provide information, assistance, and customer service to students who need to access academic advisors. Throughout their employment, student employees will maintain and manifest positive actions that align with and support the Code of Conduct for the School of Business.

Requirements

  • Current Business or Pre-Business student.
  • Ability to work 9-13.5 hours per week during business hours, M-F, 8 am-5 pm (schedule TBD).
  • A friendly, professional receptionist who pays attention to detail, communicates well (written and verbal), and is committed to assisting people.
  • Must be a team player who prioritizes and adapts to staff requests while able to follow directions, show initiative, and work independently.
  • Ability to work with various online platforms, software, and Microsoft Office programs.
  • Must be extremely sensitive to confidential information.
  • Ability to return to work 2027-2028 and beyond.
  • Student with a graduation date of 2029 or later.
  • During the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours.
  • For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester.
  • Student Hourlies may be undergraduate or graduate students.
  • Student employees are not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
  • This is an hourly/non-exempt position.
  • A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.

Responsibilities

  • Assist the Office Manager and JAA-Business staff by performing primary receptionist duties and operations of the business academic advising front desk in Capitol Federal Hall to ensure quality service is provided to students.
  • Answering incoming phone calls and addressing caller needs.
  • Scheduling student appointments with business academic advisors.
  • Checking in students for drop-in and scheduled advising.
  • Answering general information regarding Capitol Federal Hall and the School of Business.
  • Provide additional support as needed and directed by full-time staff members; other duties as assigned.
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