Front Desk Student Assistant

University of Kansas • Lawrence, KS

1d • Onsite

About The Position

The Front Desk Student Assistant supports front desk operations in the International Support Services Department (ISS), including greeting guests, answering and transferring phone calls, scheduling appointments, preparing meeting rooms, maintaining common areas, and providing administrative support under the guidance of the Administrative Associate. The role provides students with office experience in a supportive environment and requires customer service, time management, attention to detail, and discretion when handling confidential information.

The position requires availability for 8–10 hours per week during the fall and spring semesters, with consistent availability for minimum two-hour blocks. Student employees must satisfy the stated enrollment requirements. Remote work is not available unless an exception is approved by unit leadership and HR. This is an hourly, non-exempt student position.

Requirements

• Demonstrated engagement with international communities through documented activities and interactions, as evidenced by application materials.
• Availability to work 8–10 hours per week during fall and spring semesters, as evidenced by application materials; a minimum of 8 hours per week is required.
• Professional experience requiring strong attention to detail, as evidenced by application materials.
• Experience in an office setting or customer service role, as evidenced by application materials.
• Professional experience scanning documents, as evidenced by application materials.
• Professional experience using Microsoft Word, Excel, Outlook, Teams, and Zoom, as evidenced by application materials.
• Federal Work Study eligibility.
• During the appointment semester, student employees must be enrolled in at least 6 credit hours. For summer periods, they must meet one of the listed eligibility routes: have been enrolled in at least 6 hours in the prior spring semester, be pre-enrolled in at least 6 hours for the upcoming fall semester, be enrolled in summer session, or be admitted to study in the upcoming fall semester.
• Student Hourlies may be undergraduate or graduate students; exceptions for GRA/GTA/GA appointments do not apply to Student Hourly appointments.
• Cannot concurrently hold this hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA).
• Submit a resume or CV, a cover letter addressing required and preferred qualifications, and contact information for three professional references.

Responsibilities

• Greet and assist visitors, students, faculty, and staff at ISS.
• Receive and transfer office phone calls and messages.
• Schedule appointments.
• Handle confidential information with discretion.
• Perform clerical tasks, including filing, typing letters and documents, proofreading, data entry, scanning, faxing, photocopying, and shredding.
• Stock meeting rooms and the office supply cabinet.
• Assist other office personnel with projects as needed.
• Help maintain a clean and neat office by straightening publications and bookshelves, vacuuming, dusting, watering plants, recycling, and performing other cleaning tasks.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed