Front Desk Student Assistant (FWS Only)

MassBay Community College • Wellesley Hills, MA

2d • Onsite

About The Position

Massachusetts Bay Community College is seeking a student assistant to support the Student Development front desk and perform administrative duties. The role serves students with varied needs and backgrounds and provides customer service to students, faculty, staff, and guests. This is a part-time student employment position with no benefits. The position is located in Wellesley Hills, Massachusetts.

Requirements

• Reliable work habits and time-management skills.
• Experience in a customer service setting.
• Ability to work with others as part of a team.
• Problem-solving skills.
• Strong organizational skills.
• Experience with Microsoft Outlook and Canva.
• Students eligible to file a FAFSA must have one on file before hire or continued employment.
• Hiring is contingent on successful CORI clearance.

Nice To Haves

• Sensitivity and commitment to the goals of Affirmative Action.
• Experience working in a community college or similar environment.
• Demonstrated commitment to working with students in need.
• Experience navigating and supporting students through college processes.
• Multilingual applicants are encouraged to apply.

Responsibilities

• Provide customer service to students, faculty, staff, and guests.
• Assist with general office duties.
• Help communicate information to students about upcoming events and workshops.
• Answer phone calls and route them to the appropriate office.
• Assist with scheduling questions and appointment confirmations.
• Organize and help stock essential-needs products for students.
• Provide other assistance as requested; supervisors may assign additional duties to meet the College’s needs and mission.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed