Assistant Branch Manager Jobs

About The Position

Requirements

• Associates degree or similar course work/training
• Minimum of 2 years customer service experience/sales experience
• Minimum of 2 years supervisory experience
• Computer skills required

Nice To Haves

• Prior Assistant Branch Manager experience is a plus
• Fluency in a second language is a plus
• Knowledge of Microsoft products a plus

Responsibilities

• Effectively utilize decision making skills, within established authorization guidelines, to support valuable customer retention.
• Recognize and pursue opportunities to enhance relationships, products, services, practices, and the organization’s competitive position within the market place.
• Interview and take applications for all consumer and home equity loans/lines (where applicable). May close consumer and home equity loans/lines.
• Refer mortgages and refinances to branch’s Mortgage Originator but may also assist customers in entering online mortgage applications in absence of Mortgage Originator.
• Maintain a strong knowledge of our consumer and home equity products (where applicable), regulations, and processes.
• Participate in the hiring process.
• Assist in coaching the entire branch team.
• Work with the Branch Manager to maintain open lines of communication with the branch team and ensure timely communication of pertinent information.
• Maintain a comprehensive understanding of the Bank’s mission statement and core values across your team.
• Support Bank initiatives both internally and externally to promote a positive Bank image and assist with the growth of the Bank.
• Ensure compliance with the Federal and State laws as well as the Bank’s policies and procedures.
• Assist with the completion of required periodic audits, month end reports, and inventories in a timely manner.
• Oversee branch security detailed in the HFG security manual and ensure branch staff compliance.
• Ensure completion of all required training by entire branch team.