Assistant Branch Manager

FleetPride•Rockford, IL

12d•$60,000 - $75,000

About The Position

FleetPride is seeking an Assistant Branch Manager to support the daily operations of a high-performing branch in the heavy-duty truck parts and commercial vehicle aftermarket industry. The role partners with branch leadership to drive sales growth, maintain operational efficiency, develop employees, and provide an outstanding customer experience. The Assistant Branch Manager helps manage branch operations, leads branch activities in the Branch Manager’s absence, supports customer service and sales, assists with inventory and financial processes, and helps oversee the facility and equipment.

Requirements

High School Diploma or GED.
Valid driver's license with an acceptable driving record.
Minimum 3 years of experience in the heavy-duty truck parts industry with progressively increasing responsibilities.
Experience working in a distribution, warehouse, branch, or parts sales environment.
Strong leadership and team-development skills.
Ability to frequently lift, move, and carry parts weighing up to 60 pounds.
Ability to work in both warehouse and office environments and comfort working around equipment, varying temperatures, dust, and vehicle traffic.
Team leadership and coaching, customer service, inventory management, operational planning, employee development, communication and relationship building, problem solving and critical thinking, decision making, time management, process improvement, and organizational skills.

Nice To Haves

Associate's Degree in Business Administration or a related field.
Previous supervisory or management experience.
Experience with inventory control, purchasing, and branch operations.

Responsibilities

Assist with day-to-day branch operations and lead branch activities in the Branch Manager’s absence.
Monitor operational performance, support continuous improvement, ensure compliance with company policies, procedures, and safety standards, and assist with special projects and strategic initiatives.
Assist with recruiting, interviewing, onboarding, and training employees; coach, mentor, and develop team members; and help conduct performance evaluations and development discussions.
Schedule and assign work to ensure appropriate staffing levels and operational coverage, while fostering a positive, customer-focused, results-driven team environment.
Support counter sales and assist customers; help ensure prompt greetings, exceptional service, accurate orders, and timely fulfillment; and support sales growth and customer retention.
Assist with inventory management, receiving, replenishment, and inventory reporting; address discrepancies, negative quantities, and open transactions; process receipts and maintain accurate documentation.
Assist with invoicing, cash handling, and vendor invoice processing; recommend inventory additions and adjustments based on customer demand and sales trends.
Maintain a clean, organized, professional branch appearance; support preventative maintenance for vehicles, forklifts, and branch equipment; and ensure required equipment inspections and safety requirements are completed.