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About The Position

Accenture is hiring a Salesforce Cross Skilled Functional Architect Manager for its Financial Services Salesforce Business Group practice. The role operates between architecture and execution, translating senior architects’ designs into deliverable solutions. The successful candidate supports end-to-end solution design, owns solution design documentation, leads technical workstreams, and helps ensure architecture is maintained throughout the program lifecycle. The role calls for fluency with Salesforce Data 360, Agentforce, and Financial Services CRM platforms, and the ability to work through complex programs with distributed teams, tight timelines, and challenging data environments. The position includes technical design and build for Agentforce use cases on Banking, Capital Markets, and Insurance programs; integration design and implementation across Data Cloud, CRM, external data sources, and Agentforce; and collaboration among architects, developers, and client stakeholders to align functional requirements with technical delivery. It also involves leading design sessions, code reviews, and deployment governance; managing risks, design gaps, and cross-workstream dependencies; mentoring technical leads; contributing to pre-sale pursuits and practice assets; and pursuing Salesforce certifications and professional development. Accenture describes itself as a global professional services company serving clients across industries. The posting gives annual salary ranges by location, from $80,400 to $266,300, depending on location and other factors. Benefits include medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

Requirements

  • At least 5 years of Salesforce delivery experience, with exposure to both functional and technical dimensions of implementation work.
  • At least 3 years of experience working on projects using Agile, hybrid, or Scrum delivery frameworks, with comfort in sprint-based delivery environments.
  • At least 3 years of experience supporting Financial Services clients.
  • A Bachelor’s degree or equivalent work experience of at least 12 years. If holding an Associate’s degree, at least 6 years of work experience is required.

Nice To Haves

  • Experience contributing to at least one full-lifecycle Salesforce implementation in a functional, technical, or hybrid role.
  • Salesforce Certified Application Architect, System Architect, or Certified Technical Architect (CTA) designation.
  • Familiarity with Salesforce Financial Services Cloud (FSC), through project exposure, self-study, or certification pursuit.
  • Salesforce certifications relevant to the Solution Architect path, such as Sales Cloud Consultant, Service Cloud Consultant, or Platform App Builder.
  • Exposure to integration concepts and tools such as REST/SOAP APIs, MuleSoft, or Salesforce Connect sufficient to participate in integration design discussions.
  • Experience with AI/ML tools or platforms such as Salesforce Einstein, Agentforce, or generative AI tools, and an emerging understanding of how AI can be applied within Salesforce solutions.
  • Experience working across functional configuration and technical development on the same engagement.
  • Previous experience in a consulting or professional services environment, including at a junior level.
  • Multi-shore delivery experience or comfort working across distributed teams and time zones.
  • Interest in growing toward the Solution Architect career path, evidenced by certification progress, internal contributions, or self-directed learning.

Responsibilities

  • Support end-to-end solution design across assigned workstreams, including data models, integration patterns, security models, and platform configuration, under the guidance of a senior Solution Architect or Technical Architect.
  • Keep solution design documents (SDDs), architecture decision records, and data flow diagrams current throughout delivery.
  • Own technical design and build for Agentforce use cases across active Banking, Capital Markets, and Insurance programs.
  • Design and implement integrations between Data Cloud, CRM, external data sources, and Agentforce capabilities; make architecture tradeoffs among middleware options such as MuleSoft, REST/SOAP, and Salesforce Connect.
  • Connect functional requirements with technical delivery and align architects, developers, and client stakeholders on design decisions and scope boundaries.
  • Lead design sessions, code reviews, and deployment governance; manage solution risks, design gaps, and cross-workstream dependencies; escalate proactively.
  • Guide and mentor technical leads and set technical standards across the team.
  • Pursue Salesforce certifications relevant to the Solution Architect career path and contribute to practice development by documenting lessons learned and reusable assets.
  • Support estimation, scoping, and staffing discussions during pursuit phases; contribute architecture sections to RFP responses and oral presentations.
  • Support the development of accelerators, methodology assets, and Financial Services-specific AI use case patterns for the practice.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Long-term disability coverage
  • 401(k) plan
  • Bonus opportunities
  • Paid holidays
  • Paid time off

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