Admissions Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent.
• 0–2 years of prior relevant experience.

Nice To Haves

• Strong customer service abilities.
• Familiarity with medical terminology.
• Experience with EPIC.
• Experience with patient registration.
• Experience verifying medical insurance.

Responsibilities

• Obtain complete and accurate demographic and financial information from patient interviews, physician offices, and in-house departments.
• Obtain required signatures on legal consent and insurance forms.
• Perform required pre-certification, credit referral, or deposit collection; enter data into computer systems; and document incomplete admissions or registrations as prescribed.
• Obtain pre-certification, referral, or authorization numbers and update patient files.
• Notify patients, family members, physicians, and/or supervisors of insurance coverage issues; inform patients of co-payments, deductibles, or required deposits; and document communications in the computer system.
• Review physician orders for completion and ensure required information is listed.
• Complete Medicare compliance requirements and obtain an ABN when necessary.
• Apply knowledge of federal, state, and local laws pertaining to insurance rules and regulations.
• Use multiple computer systems.
• Maintain positive customer service and refer unresolved issues to the appropriate supervisor.
• Answer telephone calls, follow established scripts, and assist callers.
• Complete shift duties in a timely and accurate manner.
• Comply with applicable safety regulations, policies, and procedures.

Benefits

• Medical, prescription, dental, and vision insurance.
• Personal and family sick time and company-paid holidays.
• Position may be eligible for a discretionary variable incentive bonus.
• Parental leave.
• 401(k) retirement plan.
• Basic life and supplemental life insurance.
• Health Savings Account and dental, vision, and dependent care Flexible Spending Accounts.
• Short-term and long-term disability.
• Tuition reimbursement, personal development, and learning opportunities.
• Skills development and certifications.
• Employee referral program.
• Corporate-sponsored events and community outreach.
• Emergency back-up childcare program.