Admissions Coordinator

Recovery Centers of America•Monroeville, PA
•Onsite

About The Position

As an Admissions Coordinator, you will facilitate and evaluate therapeutic, medical, and financial arrangements for incoming patients and their families. You will serve as the first point of contact for patients and referral sources, ensuring a smooth, compassionate, and professional intake experience.

Requirements

  • Bachelor’s degree in Psychology, or a related field.
  • Associate's degree with at least 1 year experience in a similar position.
  • High school diploma with at least 2 years experience in a similar position.
  • Knowledge of HIPAA policies and procedures
  • Proficiency with Microsoft Office

Nice To Haves

  • Minimum of 2 years’ experience in admissions in a substance abuse services setting
  • Strong communication, organizational, and negotiation skills

Responsibilities

  • Conduct telephone and in-person assessments with potential patients and referral sources.
  • Coordinate the referral and intake process, determining the appropriate level of care.
  • Provide orientation to program aspects post-admission, including documentation and data entry.
  • Maintain communication with patients, families, referral sources, and unit staff.
  • Collect, analyze, and report departmental performance data.
  • Assist counselors and senior staff in crisis intervention when needed.
  • Ensure timely responses to patient needs and maintain departmental logs.
  • Distribute patients fairly among physicians and ensure compliance with all policies.
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