Admission Counselor Jobs

About The Position

Requirements

• A minimum bachelor's degree is required.
• Requires a valid driver’s license.
• All offers of employment with Valparaiso University are contingent upon the clear results of a thorough background check. Background checks may include criminal history, motor vehicle reports, prior employment verification, and personal/professional references. If applicable to the position, they will also include credit history. Background checks will be conducted on all final candidates for employment.

Nice To Haves

• An earned master's degree is preferred.
• Entry-level position; 0–2 years of relevant experience preferred.
• Experience in customer service, admissions, student services, or campus involvement is beneficial but not required.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• Professional, student-centered approach with a high level of customer service.
• Ability to work both independently and collaboratively in a team environment.
• Comfort with technology and willingness to learn new systems (Slate or CRM experience is a plus).
• Flexibility to adapt to changing priorities during peak recruitment periods.

Responsibilities

• Serve as the primary admissions contact for assigned graduate programs, guiding prospective students from inquiry to enrollment.
• Communicate with prospective students via phone, email, SMS, and virtual platforms to provide support and information.
• Review applications and collaborate with program directors in the admissions decision process.
• Represent the university at virtual and in-person recruitment events, including fairs, webinars, and information sessions.
• Build and maintain relationships with faculty, staff, and campus partners to support recruitment efforts.
• Utilize Slate CRM to track student engagement, manage communications, and support outreach strategies.
• Assist with marketing initiatives and support on-campus recruitment events.