Admission Counselor Jobs

About The Position

Requirements

• Active SAC-IT, SAC, CSAC, or other qualifying Wisconsin substance use credential required
• Associate's or Bachelor's degree in a behavioral health-related field
• Experience completing assessments, intakes, or working within a substance use treatment setting preferred
• Strong organizational, critical thinking, and problem-solving skills
• Exceptional attention to detail and ability to manage multiple priorities
• Strong written and verbal communication skills
• Ability to build rapport while maintaining professional boundaries
• Proficiency with Microsoft Office and electronic health record systems
• Valid driver's license
• Ability to pass the Wisconsin Caregiver Background Check

Responsibilities

• Respond to referral and service calls with professionalism and compassion
• Complete administrative intakes and admission paperwork
• Conduct ASAM assessments and other required screenings
• Recommend appropriate levels of care based on assessment findings
• Coordinate treatment admissions and client placement
• Maintain accurate, timely, and compliant clinical documentation
• Ensure admission requirements are completed according to DHS, organizational, and insurance standards
• Gather and organize information needed to support admissions and treatment recommendations
• Facilitate group sessions as assigned
• Assist with treatment group scheduling
• Coordinate and maintain the rotating Saturday group schedule
• Communicate assessment findings and admission information with treatment teams
• Collaborate with residential, outpatient, billing, and administrative staff
• Serve as a liaison between clients, families, referral sources, and Arbor Place programs
• Work with the billing department to obtain insurance authorizations
• Assist with Medicaid and commercial insurance requirements
• Ensure documentation supports authorization requests

Benefits

• Medical, dental, and vision insurance
• Employer-paid life insurance
• Employer-paid long-term disability insurance
• 401(k) with employer matching contributions
• Generous paid time off
• Qualifying employer for Public Service Loan Forgiveness (PSLF) eligibility
• Voluntary AFLAC benefits