Admission Counselor

Hanover College•Hanover, IN

About The Position

The Admission Counselor coordinates the development, implementation, and assessment of recruitment efforts in an assigned geographic territory. The role proactively recruits and supports prospective high school students through email, phone, virtual information sessions, walk-ins, appointments, and recruiting events, while maintaining communication with inquiries, applicants, admitted students, and students who have deposited. The counselor plans and carries out territory travel and office-wide recruitment activities, represents the College at college fairs, community organizations, and high schools, and participates in the visitor experience through interviews, presentations, and information sessions. The role also evaluates applications, supports holistic application review and completion follow-up, maintains working knowledge of financial aid programs and policies, and represents the Office of Admission with campus constituents. Additional responsibilities include appropriately using a College credit card during travel, submitting accurate expense reports through Certify, promoting a positive image of Hanover College, supporting a welcoming environment, and completing other assigned tasks. The position may involve evening and weekend events and overnight or out-of-town travel. Expected travel is up to 6–8 weeks in the fall and 2–3 weeks in the spring.

Requirements

  • Bachelor’s degree required.
  • Valid driver’s license.
  • Knowledge of Slate or other CRM systems.
  • Excellent verbal and written communication skills.
  • Well-developed interpersonal and organizational skills.
  • Adaptability in a fast-paced work environment.
  • Ability to make decisions and respond quickly and easily to challenges.
  • Professional appearance and dress.
  • Ability to maintain complete confidentiality when counseling students and/or parents.
  • Ability to organize and remain flexible with time and tasks.
  • Commitment to team participation and success.
  • Ability to multitask and pay close attention to detail.
  • Excellent driving skills and comfort driving in various conditions and environments.
  • Ability to sit, stand, and walk for extended periods.
  • Ability to work in a stressful, time-sensitive environment.
  • Ability to become an authorized College driver.

Nice To Haves

  • Previous admission experience preferred.

Responsibilities

  • Recruit and assist prospective high school students through email, phone, virtual information sessions, walk-ins, appointments, and recruiting events.
  • Follow up with inquiries, applicants, admitted students, and deposited students to provide ongoing communication, support, and direction.
  • Plan and execute travel and office-wide recruitment efforts for assigned geographic territories.
  • Represent the institution at college fairs, community-based organizations, and high schools, communicating with prospective students, parents, and high school counselors.
  • Conduct individual interviews, group presentations, and information sessions as part of the visitor experience, including in-office meetings and on- and off-campus events.
  • Read and evaluate admission applications for assigned geographic territories; assist with holistic application review and application-completion follow-up.
  • Maintain working knowledge of financial aid programs and policies to communicate with students and parents and assist with the yield process.
  • Represent the Office of Admission with campus constituents, including Athletics, faculty, and alumni.
  • Use the College credit card appropriately during travel and submit accurate expense reports using Certify.
  • Promote a positive image of Hanover College in accordance with its mission, principles, and strategic plan.
  • Support a welcoming college environment.
  • Complete other projects and tasks assigned by the supervisor.
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