Admission Counselor

Hanover College•Hanover, MD

About The Position

The Admission Counselor coordinates the development, implementation, and assessment of recruitment efforts in an assigned geographic territory. The role recruits and supports prospective high school students, communicates with inquiries, applicants, admits, and deposited students, and represents Hanover College to students, families, schools, community organizations, and campus constituents. The counselor also evaluates applications, supports holistic review and application completion, and maintains working knowledge of financial aid programs and policies to help students and families and support enrollment yield. The position includes recruitment travel, college fairs, school visits, interviews, presentations, information sessions, and other visitor experiences. Travel is expected to reach 6–8 weeks in the fall and 2–3 weeks in the spring. Some activities take place in the evenings and on weekends, with possible overnight or out-of-town travel. The counselor is responsible for appropriate use of the college credit card during travel and accurate expense reporting through Certify. The role also promotes a positive image of Hanover College, supports a welcoming environment, and completes other assigned projects and tasks.

Requirements

  • Bachelor's degree.
  • Valid driver's license.
  • Knowledge of Slate or other CRM systems.
  • Excellent verbal and written communication skills.
  • Well-developed interpersonal and organizational skills.
  • Ability to adapt and succeed in a fast-paced work environment.
  • Ability to make decisions and respond to challenges quickly and with ease.
  • Professional appearance and dress.
  • Ability to maintain complete confidentiality when counseling students and/or parents.
  • Ability to organize and remain flexible with time and tasks.
  • Commitment to team participation and success.
  • Ability to multitask and pay close attention to detail.
  • Excellent driving skills and comfort driving in varied conditions and environments.
  • Ability to sit, stand, and walk for extended periods.
  • Ability to work in a stressful and time-sensitive environment.
  • Ability to become an authorized College driver.

Nice To Haves

  • Previous admission experience.

Responsibilities

  • Coordinate the development, implementation, and assessment of recruitment efforts in an assigned territory.
  • Recruit and assist prospective high school students through email, phone, virtual information sessions, walk-ins, appointments, and recruiting events.
  • Follow up with inquiries, applicants, admits, and deposited students to provide ongoing communication, support, and direction.
  • Plan and execute travel and office-wide recruitment efforts in assigned geographic territories.
  • Represent the institution at college fairs, community-based organizations, and high schools, communicating with prospective students, parents, and high school counselors.
  • Conduct individual interviews, group presentations, and information sessions as part of the visitor experience, including in-office meetings and on- and off-campus events.
  • Read and evaluate admission applications for assigned geographic territories.
  • Assist with holistic application review and follow-up to complete applications.
  • Maintain working knowledge of financial aid programs and policies to communicate with students and parents and assist in the yield process.
  • Represent the Office of Admission with campus constituents, including Athletics, Faculty, and Alumni.
  • Use the college credit card appropriately during travel and submit accurate expense reports using Certify.
  • Promote a positive image of Hanover College in accordance with its mission, principles, and strategic plan, and support a welcoming college environment.
  • Perform other projects and tasks assigned by the supervisor.
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