Accounting Specialist Jobs

About The Position

Requirements

• At least 2 years of dedicated accounting or billing experience within a law firm or professional services organization.
• Hands-on proficiency and practical working experience with Aderant legal management software.
• Competence in Microsoft Office, including Excel pivot tables and complex filters, and Word formatting.
• Strong analytical, research, and problem-solving abilities, with attention to detail and accuracy.
• Strong written and verbal communication skills, and the ability to maintain confidentiality and professionalism.
• High School Diploma or GED.

Nice To Haves

• Familiarity or working experience with Chrome River, Kofax, or ServiceNow ticket management systems.
• Associate’s or Bachelor’s Degree in Accounting, Finance, or a related business field.
• Curiosity about investigating financial transactions, a customer-centric approach, and effectiveness in collaborative, fast-paced environments.

Responsibilities

• Serve as the primary point of contact for accounting and billing inquiries from attorneys, billers, business professionals, and clients.
• Assess, research, and resolve complex financial and billing questions accurately while adhering to standard Service Level Agreements (SLAs).
• Document inquiries, actions, and resolutions in ServiceNow and professional email correspondence.
• Identify out-of-scope issues and route them to the appropriate internal resolver groups while supporting requestors throughout the process.
• Maintain compliance with firm policies, accounting practices, and legal confidentiality standards when handling sensitive financial data.
• Participate in training and professional development to maintain subject-matter expertise in firm accounting software and enterprise tools.
• Use feedback and technical documentation to address knowledge gaps and improve service quality.
• Build trust across internal departments through transparent communication, dependable follow-through, and service delivery.

Benefits

• Medical benefits
• Dental insurance
• Vision insurance
• 401(k) benefits
• Career development and continuous learning opportunities