Writer Jobs

About The Position

Requirements

• 3–6 years of technical writing experience.
• Experience working with existing, incomplete, or inconsistent documentation.
• Demonstrated ability to structure and organize complex technical information in a clear and usable way.
• Strong interviewing and information-gathering skills, especially when working with engineers and technical staff.
• Ability to work effectively in environments with incomplete, changing, or evolving requirements.
• Excellent written communication skills with a strong focus on clarity, conciseness, and usability.

Nice To Haves

• Experience documenting web applications or LAMP-based environments.
• Familiarity with developer wikis, knowledge bases, or internal documentation platforms.
• Exposure to QA or testing documentation.
• Ability to read code, particularly in PHP or JavaScript.
• Experience using diagramming tools such as Visio or Lucidchart.
• Familiarity with application modernization or migration initiatives.

Responsibilities

• Assess existing documentation, including business requirements and developer wiki content, to identify gaps, inconsistencies, and areas for improvement.
• Reorganize and standardize documentation into a clear, logical, and easy-to-navigate structure.
• Translate system behavior, technical processes, and developer knowledge into clear, usable written documentation.
• Document core application workflows and expected system behavior.
• Create developer-focused documentation, including guidance on how the system works and how to safely implement changes.
• Support QA efforts by documenting workflows, test considerations, and expected outcomes.
• Improve the clarity and usability of technical and program artifacts, including statements of work, architecture documentation, and testing materials.
• Establish documentation standards, templates, and best practices to support long-term consistency.
• Support onboarding and knowledge transfer for new team members.

Benefits

• Flexible Work Schedules
• Paid Parental Leave
• 401(k) & ESOP (with company match up to 4%)
• Professional Development and Training
• Tuition Reimbursement
• Employee Assistance Program
• Medical/Dental/Vision Insurance Plans