Writer Jobs

About The Position

Requirements

• At least 1 year of experience in IT, including practical experience creating technical or product documentation.
• Understanding of the Software Development Life Cycle (SDLC) and software development processes.
• Experience writing, structuring, and maintaining technical documentation.
• Proficiency with Confluence, Markdown, and MS Office or Google Docs.
• Basic knowledge of Git, including branches, merge requests, conflicts, and version-control workflows.
• Willingness to learn and use AI tools such as ChatGPT or Claude to improve documentation processes.
• Excellent written Russian (C1+ or native) and written English at B2 level or higher.
• Strong analytical and logical thinking, attention to detail, and ability to organize complex information clearly.
• Excellent written communication skills, independence, and willingness to learn new technologies.

Nice To Haves

• Experience with complex IT products, distributed systems, or platforms consisting of multiple interconnected services.
• Experience documenting B2B products, administrative panels, or enterprise software.
• Experience preparing release notes, video tutorials, or localized documentation.
• Familiarity with Jira, including JQL.
• Basic understanding of APIs and ability to read code or simple scripts in Python, JavaScript, or HTML/CSS.
• Experience with Oxygen XML Author, DITA XML, or Docs-as-Code approaches.
• Practical experience using AI tools for documentation automation.
• Experience organizing knowledge bases, tagging, or classifying content.
• Experience collaborating with stakeholders across technical and product teams.

Responsibilities

• Create, structure, and maintain technical or product documentation.
• Organize complex information clearly and accurately.
• Collaborate with stakeholders across technical and product teams.
• Use AI tools to improve or automate documentation processes.
• Organize knowledge-base content, including tagging or classification, where applicable.

Benefits

• 20 vacation days and 5 family days yearly.
• Flexible start to the workday.
• Support from a professional corporate coach and psychologist.
• Regular internal and external activities, workshops, trips, and corporate events.
• Access to an internal knowledge base, meetups, and team-building activities.
• Ongoing training in new technologies and continuous professional development support.