Wire Transfer Specialist Jobs

About The Position

Requirements

• 2 years Teller and vault experience desired.
• Must have excellent communication and customer skills
• Proficient in Microsoft Excel.
• Ability to prioritize, meet deadlines and work independently.
• Strong analytical and organization skills required.
• Strong attention to detail and commitment to accuracy.
• Proficiency with Microsoft Excel and other business applications.
• Ability to handle confidential information and exercise sound judgment.
• Ability to build positive working relationships and support operational excellence.

Responsibilities

• Manage branch currency and coin ordering, deposit processing, forecasting, and reconciliation activities through the Bank’s virtual vault environment.
• Process Federal Reserve cash transactions and maintain appropriate branch cash inventory levels.
• Monitor branch cash activity, resolve exceptions, and promote adherence to established procedures.
• Provide training and support to ensure consistent cash handling practices across all locations.
• Process domestic and international wire transfers in accordance with Bank policies, procedures, and regulatory requirements.
• Research and resolve wire transfer, ACH, and electronic payment exceptions and inquiries.
• Prepare assigned regulatory and operational reports, including FR 2900 reporting.
• Manage inventory and distribution of cashier’s checks, gift cards, travel cards, and other assigned branch supplies.
• Coordinate maintenance and repair of Teller equipment (currency counters, coin machines and drive up equipment as well as ATM’s).
• Work with vendors to ensure timely issue resolution.
• Perform general ledger and account reconciliations, researching and resolving balancing differences.
• Balance ATM cash
• Monitor Federal Reserve account balances and support daily funding activities.
• Escalate reconciliation, funding, or operational concerns as appropriate.
• Process customer verification requests, audit confirmations, and other operational service requests.
• Administer Social Security direct deposit setup and related account maintenance activities.
• Provide prompt, professional, and accurate service to internal and external customers.
• Maintain regular and dependable attendance.
• Contribute to a positive and collaborative work environment.
• Complete required compliance, security, and product knowledge training within established timeframes.
• Perform additional duties and special projects as assigned based on business needs.

Benefits

• health, dental, life, disability and vision insurance
• flexible spending accounts
• 401(k) and ESOP retirement plans
• bonus plan
• paid time off
• tuition reimbursement
• a variety of voluntary supplemental insurance options