Wire Transfer Specialist (Full Time) - Lubbock

PROSPERITY BANK•Lubbock, TX
•Onsite

About The Position

Responsible for receiving, verifying, and processing incoming and outgoing domestic, international, and foreign currency wire transfers. The role also completes miscellaneous assignments as requested. The specialist performs clerical and recordkeeping work, supports customers and bank personnel, and helps maintain effective working relationships across the bank. The position is based in Lubbock and is full-time, 40 hours per week. Availability is required Monday through Friday from 8:00 AM to 5:45 PM.

Requirements

  • One to two years of office experience.
  • High school graduate or equivalent, with emphasis on accounting and financial business courses.
  • General understanding of Federal Reserve procedures and reserve requirements.
  • Familiarity with required computer applications.
  • Strong interpersonal and public relations skills.
  • Well organized and attentive to detail.
  • Excellent typing skills and ability to operate related computer applications.
  • Willingness to assist and support others.
  • Ability to operate a computer, calculator, telephone, and other basic business machines.
  • Ability to perform detailed but uncomplicated tasks and address problems involving a few variables.
  • Ability to perform basic arithmetic and calculations involving money and units of measure.
  • Ability to read and write effectively and communicate in complex sentences.
  • Physical ability to perform sedentary work, sit most of the time, and occasionally exert up to 10 pounds of force.
  • Finger dexterity and repetitive use of the wrists, hands, or fingers; ability to talk, hear ordinary conversations, and use average visual acuity.

Responsibilities

  • Timely and accurately process outgoing domestic, international, and foreign currency wire transfer requests received from banking centers, cash management customers, and other departments.
  • Monitor alerts to identify fraudulent or suspicious activity.
  • Process incoming wires.
  • Process foreign exchange requests received from banking centers.
  • Perform wire transfer callbacks.
  • Perform wire transfer end-of-day balancing.
  • Respond to wire department emails in a timely manner.
  • Perform filing and related recordkeeping duties.
  • Open and distribute incoming mail.
  • Order department supplies.
  • Resolve customer requests, questions, and problems promptly while maintaining the company's professional reputation.
  • Support banking centers and other departments by resolving problems and answering questions related to wire transfers.
  • Attend and participate in meetings and training as required.
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