Wire Transfer Specialist

Banesco USA• Miami, FL, US, FL

About The Position

The Wire Transfer Specialist handles daily wire transactions and complex wire investigations, ensuring incoming, outgoing, and internal wires are processed accurately, promptly, and in compliance with applicable regulations. The role takes ownership of researching discrepancies, resolving client and bank inquiries, and clearing related general ledger accounts. The specialist prepares and executes domestic and international wire transfers, including foreign currency transactions; monitors Online Banking, SWIFT, and Fedwire channels; verifies transaction completion and reconciliation; and maintains accurate wire documentation. The role also researches and resolves investigations, communicates with clients, account officers, intermediary banks, and correspondent banks, prepares accounting entries, and maintains investigation records and tracking logs. The position conducts initial OFAC screening, checks FATCA requirements for outgoing international wires, works with compliance teams on flagged transactions, and follows applicable banking laws, BSA/AML policies, and the bank’s Enterprise Risk Management Policy. It provides wire support and guidance to bank departments, responds to inquiries, follows required remittance-transfer investigation procedures, and completes assigned training and other operational duties. This is a temporary-to-permanent role, with potential full-time conversion based on performance and business needs.

Requirements

Associate’s degree in Business or an equivalent combination of education and experience.
Two to five years of experience in a bank wire transfer department.
Bilingual fluency in English and Spanish, including speaking, understanding, reading, and writing in a professional environment.
Intermediate computer skills, including Microsoft Office (Word, Excel, and PowerPoint), core wire systems, online banking terminals, and SWIFT applications.
Strong knowledge of relevant state and federal banking regulations, including BSA/AML, OFAC, FATCA, Dodd-Frank Remittance Transfer rules, and the Travel Rule.
Knowledge of bank operational policies, products, and services.
Exceptional attention to detail and accuracy.
Strong multitasking and time-management skills.
Sound problem-solving abilities.
Strong verbal and written communication skills.
High customer service standards.

Responsibilities

Prepare, process, and execute incoming, outgoing, and internal domestic and international wire transfers, including foreign currency transactions.
Monitor Online Banking, SWIFT, and Fedwire channels; ensure transactions are received and accurately executed, remain in completed status, and reconcile against core system balances.
Prepare outgoing wires with correct receiving and correspondent bank details.
Complete, organize, and maintain wire transfer documentation and daily operational records.
Research, analyze, and resolve inquiries, disputes, and discrepancies from internal and external clients, account officers, and financial institutions.
Draft, send, and receive Fedwire and SWIFT administrative messages and communicate with intermediary and correspondent banks to resolve investigations.
Contact account officers to obtain approvals or coordinate client communications as needed.
Make accounting entries to settle, adjust, and complete investigations.
Manage, reconcile, and clear daily wire- and investigation-related general ledger accounts.
Maintain investigation files and tracking logs for monthly operational and management reviews.
Conduct initial OFAC screening reviews and escalate potential matches to the BSA department when appropriate.
Work with compliance teams on flagged transactions and obtain required documentation for resolution and risk mitigation.
Check the FATCA list before sending outgoing international wire transfers.
Follow applicable banking regulations, BSA/AML policies, Travel Rule, FATCA, and Dodd-Frank Remittance Transfer rules.
Identify, document, and report unusual or suspicious activity in accordance with bank policies and applicable regulations.
Apply the bank’s Enterprise Risk Management Policy and sound decision-making to daily activities and requests.
Provide wire processing and investigation support to bank departments and educate internal teams on wire policies and best practices.
Follow remittance-transfer investigation procedures, including Regulation E Subpart B timelines, written findings notifications, and sender remedies.
Respond to inquiries or refer them to the appropriate person or department, following through with customers, staff, and third parties.
Attend assigned annual BSA/AML and other required compliance training.
Perform other assigned operational functions and duties.