Wire Transfer Specialist (Full Time) - Lubbock

PROSPERITY BANK•Lubbock, TX

About The Position

The Wire Transfer Specialist is responsible for receiving, verifying, and processing incoming and outgoing domestic, international, and foreign currency wire transfers. The role also performs miscellaneous assignments as requested and supports banking centers and other departments with wire-transfer questions and issues. The specialist processes wire requests, monitors alerts for potentially fraudulent or suspicious activity, completes callbacks and end-of-day balancing, responds to department emails, and carries out related clerical, recordkeeping, mail, and supply-ordering duties. The position maintains professional relationships with customers, financial institutions, merchants, bank personnel, and management, and attends meetings and training as required. This is a 40-hour-per-week position with availability required Monday through Friday from 8:00 a.m. to 5:45 p.m. The work is sedentary and performed in a typical office environment without hazardous or significantly unpleasant conditions.

Requirements

One to two years of office experience.
High school graduate or equivalent, with emphasis on accounting and financial business courses.
General understanding of Federal Reserve procedures and reserve requirements.
Familiarity with required computer applications.
Strong interpersonal and public relations skills.
Well organized and attentive to detail.
Excellent typing skills and ability to operate related computer applications.
Willingness to assist and support others.
Ability to operate a computer, calculator, telephone, and other basic business machines.
Availability Monday through Friday from 8:00 a.m. to 5:45 p.m.; 40 hours per week.
Ability to perform sedentary work, sitting most of the time, and exert up to 10 pounds of force occasionally.
Finger dexterity and ability to perform repetitive wrist, hand, and finger movements.
Ability to communicate detailed information and instructions, hear ordinary conversations, and use average visual acuity to prepare or inspect documents or operate machinery.
Ability to apply common-sense understanding to detailed but uninvolved instructions and problems involving a few variables.
Ability to perform basic arithmetic, including calculations with money and basic units of measure.
Ability to read and understand written material, use dictionaries to determine unfamiliar words, and write and communicate in complex sentences with proper punctuation and vocabulary.

Responsibilities

Accurately and promptly process outgoing domestic, international, and foreign currency wire-transfer requests from banking centers, cash management customers, and other departments.
Monitor alerts to identify fraudulent or suspicious activity.
Process incoming wire transfers.
Process foreign-exchange requests received from banking centers.
Perform wire-transfer callbacks and end-of-day balancing.
Respond to wire department emails in a timely manner.
Perform filing and related recordkeeping duties.
Open and distribute incoming mail and order department supplies.
Resolve customer requests, questions, and problems promptly while maintaining the company’s professional reputation.
Coordinate and maintain effective working relationships with bank personnel and management.
Support banking centers and other departments by resolving problems and answering questions related to wire transfers.
Attend and participate in meetings and training as required.
Complete miscellaneous assignments as requested.