Warehouse Associate Jobs

About The Position

Requirements

• High school diploma or equivalent required
• Forklift certification required or ability to obtain within 30 days of hire
• Proficiency with warehouse management systems and standard computer tools (Excel, email)
• Ability to lift up to 60 lbs. regularly and stand for extended periods
• Valid driver's license required
• Ability to successfully complete pre-employment screening requirements

Responsibilities

• Receive inbound freight accurately — every line, every count, every time
• Identify and document shortages, overages, and damaged goods before they enter inventory
• Ensure product is staged, labeled, and put away correctly to support fill rate and order accuracy
• Coordinate inbound activity with purchasing and sales when exceptions arise
• Conduct daily cycle counts and contribute to periodic physical inventory efforts
• Investigate and resolve inventory discrepancies promptly — treat them as signals, not nuisances
• Maintain bin locations, shelf labels, and stock organization so product is always findable
• Flag recurring discrepancy patterns to leadership for root cause review
• Pull, stage, and verify outbound orders before they leave the building
• Confirm that shipping documentation is complete and accurate on every outbound shipment
• Coordinate with dispatch and counter teams when orders are time-sensitive or priority-flagged
• Ensure will-call orders are ready before the customer arrives
• Set the tone — pace, accuracy standards, and safety expectations — for the warehouse crew each shift
• Delegate daily tasks clearly and follow up to confirm completion
• Support onboarding and on-the-floor training for new warehouse team members
• Escalate performance or conduct concerns to the Warehouse Manager promptly and directly
• Operate forklifts, pallet jacks, and warehouse equipment safely and in compliance with Shepherd standards
• Conduct pre-shift equipment inspections and report maintenance needs before they become failures
• Maintain a clean, organized warehouse floor — aisles clear, hazards addressed, product protected
• Support safety compliance at the team level — you are the first layer of accountability
• Surface inefficiencies, recurring errors, or workflow friction to the Warehouse Manager
• Recommend and test process changes that improve accuracy, speed, or team capacity
• Cross-train on adjacent functions — shipping office, routing coordination — to increase team flexibility