Vp Jobs

About The Position

Requirements

• More than 12 years of experience leading product management for a scaled B2B, payments, commerce, stored value, and/or loyalty business.
• Experience translating strategy into detailed product roadmaps and release plans, with demonstrated successful adoption of SDLC best practices.
• Deep customer orientation and experience gathering customer insight directly from enterprise clients, partner teams, and market research.
• Domain experience in payments, gift cards, stored value, e-commerce, and/or mobile commerce, including digital wallets.
• People leadership experience managing, coaching, and developing product managers, setting clear expectations, improving team discipline, and building accountability.
• Cross-functional leadership experience working with Sales, Relationship Management, Client Success, Operations, Risk, Compliance, Legal, Finance, Engineering, and external partners.
• Partner management experience identifying, negotiating with, integrating, and managing technology or service partners that expand the product value proposition.

Nice To Haves

• Experience with closed-loop gift card or stored value programs, especially for large retailers, restaurants, grocers, hospitality brands, fuel and convenience businesses, or multi-location merchants.
• Experience with digital gift card commerce, including e-commerce checkout, fraud controls, fulfillment, digital delivery, mobile wallet provisioning, and third-party distribution.
• Understanding of program management services, including physical card design, production, fulfillment, settlement, reporting, reconciliation, client support, and operational SLAs.
• Familiarity with payments industry requirements, including merchant processing, MCC considerations, settlement flows, data reporting, compliance, fraud prevention, and processor or platform integrations.
• Experience managing legacy platform modernization and new product innovation in parallel.
• Experience working in a large matrixed enterprise where product leaders must influence without direct control.

Responsibilities

• Release and grow gift card and stored value products, including products built and owned by Fiserv and products delivered through partners.
• Build deep knowledge of the industry and customers, using expressed and latent needs to shape a roadmap that balances foundational product capabilities with innovation.
• Define and manage the product roadmap and SDLC in line with payments industry best practices, partnering with Engineering to deliver products with high velocity and quality.
• Identify, engage, and manage third-party partners, including commercial, legal, technical, and operational aspects of partner management.
• Align with internal teams and stakeholders, including Client Success, Sales, Relationship Management, Engineering, and other Fiserv product owners.
• Develop a scorecard of leading and lagging indicators to reflect business health.
• Plan and execute product delivery with precision, maintaining a clear, detailed roadmap and delivering consistently in line with customer and industry schedules.
• Build a high-performing team and foster a culture of customer focus, insight, and empathy.