Veterinary Assistant Jobs

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Veterinary Assistant

Petco•New Tampa, FL
•Onsite

About The Position

The Veterinary Assistant provides medical care support to patients at a Vetco Total Care full-service hospital and customer care to their owners. The role represents Petco’s mission and values, supports technical and customer service operations, and helps foster teamwork and motivation within the practice. The position contributes to efficient day-to-day hospital operations and a high standard of care, with the goals of patient well-being, customer satisfaction, and a cohesive, well-trained team. In patient-care activities, the Veterinary Assistant works under the direct supervision of veterinarians and veterinary technicians. Overall direction comes from the Hospital Operations Manager (HOM), Hospital Leader on Duty (HLOD), or the supervising technician for the shift. The role has no immediate supervisory duties. Most work takes place in a veterinary hospital, with frequent direct contact with clients and pets.

Requirements

  • Excellent written and verbal communication skills.
  • Compassionate and sympathetic manner, with the ability to maintain a professional attitude and demeanor during emotional and stressful situations.
  • Telephone and computer skills.
  • Team-player attitude and willingness to learn new techniques and treatments, offer creative ideas, and accept change.
  • Ability to perform the listed duties with or without reasonable accommodation.
  • Ability to bend, kneel, lift up to 30 pounds as necessary, and stand for long periods.

Nice To Haves

  • At least one year of previous experience working in a veterinary practice, or sufficient relatable animal-care experience to ensure excellent performance of the listed skills.

Responsibilities

  • Greet clients and patients, escort them to exam rooms, obtain and record patient weights and vital signs, and collect patient histories in the electronic medical record.
  • Assist doctors with routine and emergency appointments, surgery, dentistry, and euthanasia under supervision.
  • Restrain patients, obtain and process laboratory samples, handle and dispense medications as directed by a veterinarian, and maintain electronic medical records.
  • Schedule appointments, provide client education, relay test results to doctors and clients, and maintain and update client and patient records.
  • Prepare patients for surgical and dental procedures and assist doctors or veterinary technicians with anesthetizing patients.
  • Under supervision, monitor patients under anesthesia and during recovery, and prepare them for hospital discharge or transfer to an overnight care facility.
  • Under supervision, perform in-hospital treatments for sick patients, including administering injectable and oral medications and intravenous fluid therapy.
  • Keep patients clean, watered, and fed when indicated and directed by a doctor, and safely walk canine patients when needed for elimination.
  • Under the direction of the HOM/HLOD, assist with training new staff and sharing knowledge as required.
  • Keep the hospital environment neat and clean, performing regular cleaning as needed and according to a maintenance schedule.
  • Perform additional assigned duties and provide backup phone and front desk support as needed.

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