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Valet Driver - Detroit Hospitality

SP Plus•Detroit, MI
•Onsite

About The Position

SP+, a Metropolis company, is seeking a safe Valet Driver to provide parking and customer service in Detroit. The role involves interacting with customers, inspecting and parking vehicles safely, explaining valet rates, and helping ensure customers have a seamless transportation experience. The position requires obtaining a Parking Attendant License. Shifts are 7 a.m.–3 p.m. or 3 p.m.–11 p.m. The hourly pay range starts at $13 and goes to $18, plus tips.

Requirements

  • Obtain a Parking Attendant License.
  • Hold a valid state driver's license with a current address and an acceptable driving record.
  • Provide proof of eligibility to work legally in the United States if hired.
  • Communicate accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency and understand instructions, short emails, and memos.
  • Follow written and verbal instructions and adapt calmly to changes, delays, and unexpected events while working.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shifts and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Follow traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know the area's major streets, landmarks, and freeways to support customers’ transportation experience.
  • Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
  • Tips in addition to the posted hourly rate

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