Valet Driver - Lakeland Highlands

SP Plus•Lakeland, FL
•Onsite

About The Position

SP+, a Metropolis Company, is hiring a Valet Attendant in Lakeland Highlands. The role pays $15.00 per hour plus tips and is scheduled Monday through Friday, 1:00 p.m. to 9:00 p.m. Valet drivers provide a safe, seamless parking and transportation experience while interacting professionally with customers and resolving their requests and concerns. They inspect vehicles, explain valet rates, follow safe driving practices, and maintain a clean, complete uniform throughout each shift. The role may also involve additional duties assigned by management.

Requirements

  • Hold a valid state driver’s license with a current address and an acceptable driving record.
  • Provide proof of eligibility to work legally in the United States if hired.
  • Provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • Be able to read, write, add, and subtract U.S. currency and understand instructions, short emails, and memos.
  • Be able to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Meet the role’s physical demands, including regularly standing, walking, and using hands to handle cash and equipment; occasionally sitting, climbing or balancing, and lifting or moving up to 25 pounds.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shifts and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, identify ways to address problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note any findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major local streets, landmarks, and freeways to support a seamless customer transportation experience.
  • Arrive on time for scheduled shifts in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.
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