Valet Driver

SP Plus•Atlanta, GA
•Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. It operates a parking network with more than 23,000 employees at over 4,000 locations across North America and Europe. SP+ is reinventing parking and developing checkout-free experiences for everyday locations. The Valet Driver provides safe, customer-focused valet service. The role involves inspecting and parking vehicles, explaining rates, responding to customer requests and concerns, and helping customers navigate the area. Valet drivers are expected to follow traffic laws and safety practices, report incidents and hazards, and arrive on time in a clean uniform for every scheduled shift. The position is in Atlanta, Georgia.

Requirements

  • Valid state driver's license, current address, and acceptable driving record.
  • Proof of eligibility to work legally in the United States; valid documentation must be provided if hired.
  • Ability to provide accurate information to customers and coworkers and respond professionally to customer problems or complaints.
  • Ability to read, write, add, and subtract U.S. currency, and comprehend instructions, short emails, and memos.
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
  • Ability to stand and walk regularly and use hands to handle cash and equipment; occasional sitting, climbing or balancing, and lifting or moving up to 25 pounds are required.

Nice To Haves

  • Ability to safely drive a vehicle with a manual transmission (stick shift).
  • Availability to work special shifts if needed, including second or third shift and/or weekends.

Responsibilities

  • Resolve client requests and concerns efficiently, identify solutions to problems, and communicate proactively with clients.
  • Inspect each vehicle before parking it and note all findings.
  • Explain valet rates to customers.
  • Observe traffic laws and safe driving practices.
  • Report accidents, safety hazards, unusual occurrences, and policy violations to management.
  • Know major streets, landmarks, and freeways in the area to support customers' transportation experience.
  • Arrive on time for every scheduled shift in a clean uniform and remain in complete uniform throughout the shift.
  • Assist management with additional duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
  • Eligible to earn tips in addition to the posted hourly rate
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