Seasonal Guest Services Valet Greeter

AccorHotel • Scottsdale, AZ

5d • Onsite

About The Position

The Seasonal Guest Services Valet Greeter welcomes arriving guests to the Fairmont Scottsdale Princess and helps create a seamless, memorable arrival experience. The role serves as an ambassador for the hotel, its brand, and the surrounding city by greeting guests, communicating arrivals to Guest Services, promoting resort facilities, and sharing information about the property. The position requires professional, friendly service, teamwork, attention to guest needs, and the ability to remain composed in a fast-paced environment while standing for long periods.

Requirements

• A service-focused personality.
• Customer service experience is an asset.
• Excellent communication skills and a professional presentation.
• Strong interpersonal, organizational, and problem-solving abilities.
• High responsibility and reliability.
• Ability to work well under pressure in a fast-paced environment.
• Ability to work cohesively as part of a team.
• Ability to focus on guest needs while remaining calm and courteous.
• Ability to stand for long periods of time.
• Adherence to Fairmont Scottsdale Princess Grooming Guidelines.

Responsibilities

• Greet incoming guests as they arrive at the resort.
• Communicate directly with Guest Services about arriving guests to support a seamless arrival experience.
• Represent the property and brand and promote resort facilities.
• Learn the resort grounds and assist arriving guests with information they may need.
• Provide professional, friendly, and engaging service consistently.
• Follow department policies, procedures, and service standards.
• Follow all safety policies.
• Perform other duties as assigned.

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies, and Accor worldwide for the employee and family.
• Free meals at the on-site employee restaurant.
• Learning programs through Academies.
• Medical and dental benefits, including two employer-funded medical plans with a $0 premium for employee-only enrollment.
• 401(k).
• Direct deposit.
• Career development and national promotion opportunities.
• Matching retirement benefits.
• Travel discounts.

What This Job Offers

• Education Level: No Education Listed