Alamodome - Seasonal Guest Services

Allied Universal • San Antonio, TX

10d • Onsite

About The Position

Allied Universal® Event Services is hiring Event Staff for the Guest Services Team at the Alamodome. This position supports event-day preparation and execution by assisting with venue entry, collecting or scanning tickets, checking wristbands and badges, directing traffic, and providing helpful directions and superior customer service. Team members also help maintain the cleanliness, operational efficiency, and upkeep of designated areas. The role offers flexible, part-time scheduling under 30 hours per week, weekly pay, and training; no prior experience is needed.

Requirements

• Must be at least 18 years old.
• Must have a high school diploma or equivalent.
• Must successfully complete a background investigation and post-offer/pre-employment drug and alcohol test; may also be required to pass a Driver’s Record check.
• Must be professional and articulate, and able to exercise good independent judgment and discretion.
• Must be able to work overtime as needed.
• Outstanding verbal and written communication skills are required.

Responsibilities

• Assist with all aspects of event-day preparation and execution.
• Allow appropriate entry into the venue; collect or scan tickets, verify wristbands and badges, and direct traffic entering and leaving the venue.
• Understand and follow the policies, procedures, and regulations of different venues, facilities, and events.
• Greet guests in a friendly and personal manner at entrances, aisles, concourses, and other locations, and thank them at the end of each interaction.
• Provide guests with helpful directions and suggestions to enhance their entertainment experience.
• Use a friendly tone and natural speaking voice when interacting with guests.
• Help ensure the cleanliness, operational efficiency, and maintenance of designated areas.

Benefits

• Flexible part-time scheduling under 30 hours per week.
• 401(k).
• Sick pay.
• Ongoing paid training programs and career growth opportunities.
• Employee discounts through the perks program, including restaurants and entertainment venues.
• Weekly pay.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED